Ta sama wersja programu Silverlight jest już zainstalowana.
Mam taki komunikat jak chce zainstalować wersję Silverlight, mimo że niemam jej na komputerze. Wyczyściłem rejestr oraz usunąłem programem Revo Uninstaller.. Prosze o pomoc potrzebuje to do oglądania tranismiji z SPORT TVP na internecie, a bez tego nic nie działa.
Sprawdź czy w lokacji Program Files nie pozostał folder Microsoft Silverlight. Możliwe że coś tam nie zostało usunięte i to wywołuje problem.
Znalazłem coś takiego, wygląda na to że to działa:
First, here are the steps they suggested that were not successful.
Download, extract, and run msicuu2.exe to install Windows Installer Cleanup Utility. Use it to remove anything that has the word Silverlight in it. Reboot. No effect for me, may be useful for you.
Use Notepad to create a file named fix.reg that contains the following. Run it. Reboot. Again, nothing for me, but perhaps useful for you.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight]
"Version"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight]
"No Updates"=dword:00000002
At this point I sent them (1) a bunch of system information using MSINFO32, (2) a portion of the registry using REGEDIT, and (3) the Silverlight0.log and SilverlightMSI.log files.
They next advised me to use Notepad to create a file named delete.bat that contains the following. I ran it from the command line, rebooted, and then was able to successfully install Silverlight runtime.
@echo off
rd "%systemdrive%\Program Files\Microsoft Silverlight" /S /Q
del %temp% /Q /F
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Silverlight" /f
reg delete "HKEY_CLASSES_ROOT\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\89F4137D-6C26-4A84-BDB8-2E5A4BB71E00" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D7314F9862C648A4DB8BE2A5B47BE100" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\DFEAF541-F3E1-4c24-ACAC-99C30715084A" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\283C8576-0726-4DBC-9609-3F855162009A" /f
My guess is that the code in brackets above is specific to my system, but perhaps you can parse what it would mean for yours.
Źródło: http://forums.silverlight.net/forums/p/202230/472417.aspx